General information
The museum may not be suitable for guests who suffer from vertigo. From the 2nd floor onwards, galleries with glass railings lead through the house, opening up views to the floors below.
Designated parking facilities for handicapped people can be found at the parking site P A2.
The Red Dot Design Museum is accessible for wheelchair user via a ramp (grade: 6 degree).
A wheelchair is available free of charge for visiting the museum. Reservation by phone: +49 201 30104–60.
All floors of the Red Dot Design Museum can be reached via lift and are accessible for wheelchair. Exception: a small area of the exhibition on the fourth floor is only accessible via stairs.
Wheelchair accessible bathrooms are available on the ground floor.
On request, the Red Dot Design Museum offers an accompanying service for visually impaired people. Pre-booking by phone 48 hours in advance: +49 201 30104–60.
The Red Dot Design Museum would like to advise you that touching, handling and trying out most exhibits are permitted at your own risk. Please proceed with due care. The Red Dot Design Museum expressly excludes any liability for consequences resulting from your actions and behaviour, especially any injuries or damage caused.
Visitors will be held liable for the full extent of any damage caused by their behaviour to exhibits and other objects within the museum. Parents or supervisors and escorts will be held liable for any minors in their charge.
In the lobby of the museum, visitors can lock up their valuables. Please note that large bags need to be locked in. For each key, visitors need to pay a deposit of 5 euros which will be refunded when returning the key. The Red Dot Design Museum assumes no liability for lost goods.
A coat stand is available in the lobby of the museum. The Red Dot Design Museum accepts no responsibility for the loss of coats, luggage or other items.
Taking photos for private use is permitted. In case of planned publication for other than private purposes, release is required (e-mail to museum@astridruta.de). You are also welcome to post your photos on social media. We appreciate a mention and/or link (Instagram/Facebook: @reddotdesignmuseum #reddotdesignmuseum).
The exhibition in the Red Dot Design Museum is monitored on CCTV.
Eating and drinking is not permitted in the exhibition area of the Red Dot Design Museum. However, you can buy coffee, tea and cold drinks as well as small snacks and ice cream in the entrance area and of course consume them there.
Dogs are not allowed in the Red Dot Design Museum. Assistance dogs are exempt from this rule.
Here you may downlaod the house rules. » House rules